Shipping policy
Where we ship
We currently ship within the United States only.
Order processing
Orders are processed and dispatched within 1 to 2 business days, excluding weekends and holidays. You will receive an order confirmation, then a second email with tracking when it ships.
Shipping rates and free shipping
Free standard shipping on orders over $45 and on all active subscription renewals. Orders under $45 ship at a flat rate of $5.95. Rates and taxes are shown at checkout before you pay.
Delivery estimates
Standard delivery typically takes 3 to 5 business days via USPS or UPS after dispatch, depending on location. Estimates are not guaranteed, and carrier delays, weather, and peak periods can affect timing.
Tracking
Every order ships with tracking. If tracking has not updated within a couple of business days of dispatch, contact us.
Subscriptions
Reorders ship automatically on your renewal cycle, every 30 days unless stated, so you do not run out. Skip, change your date, or cancel anytime from your account.
Packaging
Orders arrive in plain, discreet packaging with no product details on the outside. We use recyclable, right-sized materials where possible. Bottles are sealed for safety. Do not use any product if the tamper-evident seal is broken or missing, and contact us for a replacement.
Wrong address or unclaimed packages
Please double-check your address, as we cannot reroute once shipped. Undeliverable or unclaimed orders returned to us can be reshipped, and reshipping costs may apply.
Lost, stolen, or damaged shipments
If tracking shows delivered but you cannot find it, check with household members and neighbors and allow 1 to 2 days, then contact us. If your order arrives damaged or is lost in transit, contact us within 30 days and we will replace or refund it.
Sales tax
Sales tax is calculated at checkout based on your shipping address.
Contact
Clover Supplements, 8685 Southern Eastern Ave, Suite 164, Henderson, NV 89052. Email care@clover.com.
